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Contact Us

Customer Service

Payments

We accept Visa, MasterCard, American Express, Diners Club and PayPal.

Delivery

Celtic Tweed estimated delivery time and shipping fee vary per country. Your products will be delivered through the postal service or DHL, and are traceable at any time. Express deliveries are completed on the next available working day, before noon where possible. Once your order has been dispatched, you will receive an interactive text message advising of the expected delivery date based on your postal code. You will also have the ability to reschedule, reroute or conveniently collect from a DHL Service Point, via this text.

Return

Should your purchase not meet your expectations, you may return the product(s) within 30 days after delivery for a refund or exchange. Products that are altered cannot be exchanged.

The return delivery docket that is enclosed with your shipment can be used to return your order, via the DHL system the goods can be collected at any of their listed delivery point.

Your payment will be refunded less the cost of your return €35.00 from Europe, and USA, from Ireland €10

Tailoring Service

Celtic Tweed are passionate about giving you clothing that fit perfectly. Additionally, we offer an in-store alterations service by skilled tailors that can do most alterations while you wait. If you want even more, you can choose to have items made through our Made-to-Measure service which is available by appointment or call our customer service centre to discuss at 01-8416144

Your Celtic Tweed Account

Having a Celtic Tweed account gives you many benefits:

  • Track and trace your orders, and review past purchases

  • Register returns and exchanges and plan pick-ups

  • Save your measurements, payment methods and addresses

Login / Create an Account

Our Address

Celtic Tweed
6 Balbriggan Retail Park,
Glebe North
Dublin Road
Balbriggan
Co Dublin
K32 K002
IRELAND

Customer Service

Give us a call

00-353-1-8416144

We are available from Mon-Sat from 9am - 5pm GMT

Send us an email

info@celtictweeds.ie



Covid 19  Update

Dear valued customers,

We are taking measures to ensure the safety of our customers and team so with this mind we are offering a virtual fitting service and will have your order delivered to you. This service is available Monday to Friday only. We will always endeavour to reply as soon as possible so please bear with us.

Please note to ensure the safety and welfare of our customers and colleagues, we have implemented Health & Safety precautions which will result in fewer people sewing and  processing orders at one time than usual. As a result, order dispatch may be delayed and there may be a longer lead time from the date of your order being placed.

Retail enquiries please email: conor@celtictweed.ie
Stockist enquiries please email: cathy@celtictweed.ie

Trade Fairs 2021

Unfortunately until further notice we will not be exhibiting at any further trade shows this year unless they are virtual.

Trade customers are very welcome to make an appointment with Cathy & view all our products one-on-one in our showroom in Balbriggan.
Rest assured we are following all HSE guidelines.

Thank you,
The Celtic Tweed Team